Terms and conditions

GENERAL TERMS AND CONDITIONS OF USING KMS MALERIČ d.o.o WEBSITES

1. Presentation
1.1 Websites www.alba-houses.com, www.turizemmaleric.si and www.kms-inoxproizvodi.si, are websites under management of the company KMS MALERIČ d.o.o., Ogulin 1a, 8344 Vinica, Slovenia.

1.2 The data collected on these websites about activities, sales programme, product description and third parties were prepared precisely and diligently. Nevertheless, there is a possibility that errors occurred while entering the content or on the website, for which we apologise to the visitors of the website.

1.3 If you notice an error, we kindly ask that you draw our attention to it at the e-mail address info@alba-houses.com.

2. Table of Content
2.1 All content located on the website is of informative nature and is intended for information purposes only. The website owner undertakes to do everything in his power to ensure that the information on the website is true, reliable and of high quality. However, by doing so, it does not make him responsible for any typing errors and for the delays and shortcomings in entering up-to-date information.

3. Inquiries / Orders /Reservations
3.1 An inquiry/order may be submitted via the internet, namely every day from 12 AM to 12 PM.

3.2 The time to process, transfer and deliver the consignment is specified. Orders received on a Saturday, Sunday or on a national holiday shall be processed the first following business day.

4. Procedure of making an Inquiries /Reservations
4.1 To make an inquiry/reservations in our web page is simple and comfortable. The inquiry and rezervations, and the display are simple.
4.2 With each inquiry/reservations, you will receive confirmation of the inquiry/ reservations by e-mail, or a notice that the inquiry/ reservations is being processed. In the event of an error during reservations, the customer can simply edit.

5. Prices
5.1 All prices in the web site are in euros and include VAT (value added tax). Current prices apply to all reservations.

5.2 Currently quoted product prices apply, which can be changed without prior notice.

6. Dispute settlement
6.1 The court in Ljubljana has jurisdiction to resolve any disputes arising.

6.2 Out-of-court settlement of disputes; in compliance with general terms and conditions of use of electronic communications services, the company KMS MALERIČ d.o.o. does not recognise any provided of out-of-court dispute settlement to be competent for settling a consumer dispute, which was initiated by a private user in compliance with the Out-of-Court Resolution of Consumer Disputes Act.

6.3 On its website KMS MALERIČ d.o.o. publishes an electronic link to the platform for online settlement of consumer disputes (SRPS). The platform is available at the electronic link http://ec.europa.eu/odr

6.4 The regulation arises from the Out-of-Court Resolution of Consumer Disputes Act and the Regulation (EU) No. 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes.

7. Security
7.1 Privacy and protection of data; KMS MALERIČ d.o.o. undertakes to protect your privacy. All personal information of the online store user is confidential and will in no case be forwarded to unauthorised persons.

7.3 For inquiries/rezervations in our web site we need your personal information. The information that you provide to us shall not be disclosed to third parties, except for the purposes of confirmation of validity of the purchase with a payment card, delivery of products, marketing and promotion. KMS MALERIČ d.o.o. implements all necessary measures to protect the confidentiality of personal data.

7.4 You can view, edit, or delete your personal information. Please send an e-mail: info@alba-houses.com
7.5 The user himself or herself is also responsible for the protection of personal data, namely by ensuring the security of their user name and password, and the appropriate software (antivirus) protection of their computer.

7.6 Use of cookies; on the website we use cookie technology, which enables us to track users’ paths through the website, registration of user activities on this site, and to evaluate and improve the website in order to make it as user-friendly as possible. You can set up your web browser by turning off the cookie option, or by alerting you when cookies are sent.

7.7 We provide consent notification on the website and we inform the user about the options of cookie settings accordingly. Without express consent we do not use cookies on the website which requires user consent for installation. We provide the possibility of subsequent changes to the user's consent by keeping the notice in a visible place on the website.

7.8 Types of cookies, their purpose and duration; cookies are small files uploaded to your computer. The website uses cookies, which are defined hereinafter:

Name of the cookie
• Purpose of the cookie
• Duration
Piwik Analytics
• Statistics of site views.
• Until deletion of the user or 36 months from the website visit

7.9 All browsers enable control over cookies. Access to cookies settings in a selected browser is described below:
• Microsoft Internet Explorer: Start button > Internet Explorer > Tools > Internet Options > Privacy > Settings
• Mozilla Firefox: Firefox menu > Preferences > Privacy
• Google Chrome: Chrome menu > Settings > Show advanced settings > Privacy > Content settings > Cookies
• Apple Safari: Safari > Preferences > Security
• Opera: Opera > Preferences > Advanced > Network

7.10 In the event that you upgrade your browser or device with a new version, the cookie setting must be re-edited.

7.11 Temporary disablement of web cookies; the fastest and easiest way to prevent online cookies from being stored on all web browsers is to use the "private window”. Private browsing namely allows us to visit the web without the web browser storing any information about the pages we have visited.

7.12 Personal data/user data; personal data is any data that relates to an individual: name, surname, age, address, e-mail address, telephone number and similar information.

7.13 The information provided to the website owner via the website will be used exclusively by the website owner for the purpose of promotion or the activity of the KMS MALERIČ d.o.o. Company.

7.14 In accordance with the nature of such information, the website owner is making its best effort to ensure the secure collection, transmission and storage of personal data. The website owner shall not forward your personal information to third parties, either legal entities or natural persons other than the companies that ensure the functioning of websites. You can exercise the right of access, to rectification or revocation of authorisation to use your personal data at any time.

7.15 The website also contains links to third-party websites. KMS MALERIČ d.o.o. assumes no responsibility for respecting privacy and content on these websites or pages.

7.16 Controller; data controller within the meaning as defined by the EU General Data Protection Regulation and applicable law regulating personal data protection - GDPR, is: KMS MALERIČ d.o.o., Ogulin 1a, 8344 Vinica, e-mail: info@alba-houses.com

7.17 Personal data processing; personal data is also processed by our processors, which are trustworthy companies that are registered for their activity and ensure the adequate level of personal data protection. The processors process your personal data according to our instructions and solely on our behalf.

7.18 The processing of personal data means any activity performed in connection with personal data, in particular the collection, acquisition, subscription, editing, storage and adjustment or modification, recall, insight, use, disclosure by transmission, communication, dissemination or other making available, classification or association, blocking, anonymisation, deletion or destruction. The processing may be manual or automated.

7.20 The type, base and method of processing your personal data in particularly depends on the purpose for which your data is processed.

8. Processing of personal data for information purposes
8.1 The consent to receive electronic news on current content and other events of our company applies until revoked and includes:
• using data to send iquaery/reservations

9. Privacy policy
9.1 In certain places of the websites www.alba-houses.com, www.turizemmaleric.si and www.kms-inoxproizvodi.si, the company KMS MALERIČ d.o.o. collects some personal data of users, exclusively at that time when users themselves allow or consent to it through various contact forms on the website.

9.2 The company diligently protects user’s personal data, which means that:
• it shall not abuse the personal data of users in any way
• personal data shall not be forwarded to unauthorised third parties

10. Time of retention of personal data
10.1 The company stores the obtained personal data for as long as necessary for the purposes of sending the contents to which you applied or until revocation of retention of personal data by the user. The user may at any time by written notice to the company’s address or via e-mail info@alba-houses.com request that the company permanently or temporarily ceases to use his or her personal data for the purpose of direct marketing.

11. Your rights
11.1 A person may at any time unsubscribe from receiving news, namely by clicking on the marked link in the received e-mail. A person may at any time request from the data controller to permanently or temporarily discontinue the use of its personal data for the above stated purposes. Such request may at any time be addressed to the e-mail address info@alba-houses.com, and specifies in detail which consents they wish to revoke.

11.2 In addition, they also have the following rights:
• the right of access to their personal data collected that concern him or her, whereby the controller may use all reasonable means to verify the identity of the individual whose personal data are these, in particular, in the event of online services and web identifiers
• the right to rectification of inaccurate personal data collected that concern him or her, whereby the controller may use all reasonable means to verify the identity of the individual whose personal data these are, in particular, in the event of online services and web identifiers
• the right to be "forgotten”, thus the deletion of all data if the requirements under Article 17 of the General Data Protection Regulation are met
• the right to lodge an appeal against the data controller with the supervisory authority if he or she considers that the processing of his or her personal data is in breach of the General Data Protection Regulation.

12. Procedure for exercising rights
12.1 All of the above stated requirements regarding the exercise of rights in connection with personal data can be addressed in writing to the controller at the e-mail address info@alba-houses.com

12.2 The controller may for the needs of reliable identification, in case of exercising rights related to personal data, request additional information from the user, and may refuse to act only if it proves that the user cannot be reliably identified.

12.3 The controller must respond to the user’s request by which he or she exercises his or her rights related to the above stated personal data, without undue delay and no later than one month after the receipt of the request.

13. Copyrights and property
13.1 The design of this website and all its content are protected by industrial and intellectual property rights. The information, texts, images or other graphical elements that can be found on this website, may be used solely for your personal, non-commercial use and you may not, in whole or in part, reproduce, modify, distribute, license or issue it in a form of publications for whatever purpose, other than viewing, without prior written consent of the owner.

14. Notice on copyrights and property
14.1 Presentation and all content of this website (including the website code) is protected by industrial and intellectual property rights. The information, text, images, code and graphic material contained in this site may only be used for private, non-commercial use and may not be reproduced, altered, transmitted, approved or published in whole or in any part thereof for whatever purpose without prior written consent of the company of the website owner, except for viewing purposes.

14.2 Limiting the use of images on websites; the website owner takes into account the nature of the Internet as a media for the exchange of information and allows individuals to reproduce images from the owner's website based on a request sent to the website administrator to the e-mail address info@alba-houses.com

15. Limitation of responsibility
15.1 The website owner expressly disclaims any liability for any direct, indirect, incidental, consequential or other damage that may arise as a result of or is in any way related to your access to or use of the owner’s website, including, but not limited to any loss or damage, resulting from the operation of computer viruses or your reliance on information obtained through the owner's website.

16. Updating the terms of use, publishing changes
16.1 The website owner reserves the right to change the general terms and conditions without prior notice. Changes begin to apply immediately when published.

16.2 Any changes to our personal data protection policy will be published in this personal data protection statement, and major changes also on the entry page of our websites and other relevant sites.


Updated: May 2018